# Customers ( End - Users)

## A. **Add Customer**

Admin can add and save customer details from backen&#x64;**.** Admin can enter customer details like first name, last name, phone number, email, address and gender.

Additionally, the admin can assign the customer to an organization while creating the entry and set a monthly limit for the customer.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FHTARpJ6dqkYrFV4Rmm3C%2FAdmin%20-%20Cutomer%20-%20Add%20customer.png?alt=media&#x26;token=47a1f522-6a39-460a-82ef-a63561131ff0" alt=""><figcaption></figcaption></figure>

## B. Manage Customer

### **Import Customers -** Bulk Upload with Organization Selection

Download the sample Excel file and arrange customer details accordingly. This feature allows you to add multiple customer records in a few seconds, with an option to select and assign an organization during import.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FK4uUSGzh2jIR3vIZoZD1%2FOrganization%20-%20Select%20Customer.png?alt=media&#x26;token=2a9477d6-9291-449a-9364-2ca40020b534" alt=""><figcaption></figcaption></figure>

### Show Customer's Entries

Here admin can see the list of customers according to your requirements like 10, 25, 50 and 100.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FYV1YtJJM6uQuafZOfEqS%2Fshow%20customer%20entries.jpg?alt=media&#x26;token=08be88d2-0920-4b75-8e34-6c2eed92e3a4" alt=""><figcaption></figcaption></figure>

### Search Customers

By clicking on the search box, you can search for customers by their name, email id or account creation date.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FgALnGtTawbTeyzl3eNAO%2Fscreencapture-f6-hyvikk-space-admin-customers-2023-09-11-11_48_10.png?alt=media&#x26;token=4d5229b2-e8f4-4956-9f06-bb07e43d2ca2" alt=""><figcaption></figcaption></figure>

### Delete multiple or all customers

admin select multiple or all customers, to delete customers according to their needs.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FQ2Cl4Hj9k6fR6DOmA4vS%2Fdelete%20multiple%20customers.jpg?alt=media&#x26;token=efd43af4-80d9-45b0-928d-b12568330607" alt=""><figcaption></figcaption></figure>

### Multiple Search

admin can search in multiple fields for specific data.

**Example:** You have multiple customer named "Test" but you want to find the name "Carlos" who has a Yahoo ID. The system will generate below result.

This way, you can use the multiple field search options.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FIge95wFmdoaldMFHfNqn%2Fscreencapture-f6-hyvikk-space-admin-customers-2023-09-11-11_59_06.png?alt=media&#x26;token=b1063419-9287-4115-b11c-492919313566" alt=""><figcaption></figcaption></figure>

### Arrange Customers In Ascending Or Descending Order

admin can view customer’s details in ascending or descending order according to their needs.you can apply in ascending or descending order of name, email, phone number, gender and address.

![](https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FcHNY35dSaMyepG4jd5L0%2Fsort%20customers.jpg?alt=media\&token=c0b07553-e2e2-4b9e-84bd-6a072ff205e9)

## C. Action - <img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2Fe3gsRoTQLibHNIneLpaC%2Fimage.png?alt=media&#x26;token=6540be45-82e5-4ad5-b8c0-740c0533e1e6" alt="" data-size="line"> Setting

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FqkNyRqGL6NWF9LEmwGoT%2Fimage.png?alt=media&#x26;token=3e78bd26-f5bd-4769-bca8-5c3067983c15" alt=""><figcaption></figcaption></figure>

### **Edit Customer**

Edit customers that are already added in the syste&#x6D;**.** Admin can edit customer details like first name, last name, phone number, email, address and gender.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FOIm6CGN3gieQGJTWQ1u7%2FEdit%20customers.jpg?alt=media&#x26;token=9bada050-d411-4792-b8f1-0f059ed6d255" alt=""><figcaption></figcaption></figure>

Additionally, the admin can manage organization-related details:

* Select Organization – Assign or update the organization for the customer
* Monthly Limit – Set or modify the spending limit for the customer
* Amount Used – Displays the total amount already used by the customer
* Available Balance – Shows the remaining balance based on the monthly limit

The admin can update and save all changes as required.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2F2yNQo4ArDkohf9WxOdld%2FOrganization%20-%20Select%20Customer%20-%20Edit%20.png?alt=media&#x26;token=23b8d46a-103f-4ecc-ad89-29653a478bcf" alt=""><figcaption></figcaption></figure>

### **Change Customer Password**

Admin can change a customer's password whenever it is required.

{% hint style="info" %}
**The password is changed from here; it will also be changed in Firebase.**
{% endhint %}

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FVAnt8Vx4nd98ecsvEQ4h%2FCustomer%20change%20password%20show.png?alt=media&#x26;token=1c059223-ea02-4ec3-8724-532809743127" alt=""><figcaption><p>change customer password</p></figcaption></figure>

### Delete Customer

Admin can delete or remove customers from its records.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2F9H2X2sQDN7gXKaE2vtgD%2FDelete%20customers.jpg?alt=media&#x26;token=2a6c44ff-691f-415c-9219-3bdae7f4e58d" alt=""><figcaption></figcaption></figure>

### Approval Status&#x20;

&#x20;A new update allows the admin to manage customer approval status based on organization verification.

{% hint style="info" %}
This status is applicable only for customers who are assigned to an organization during add or edit.
{% endhint %}

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2FjWMulkdeJBxdAqZB2Jlh%2FOrganization%20-%20Select%20Customer%20-%20%20Status%20ApprovReject.png?alt=media&#x26;token=314cb849-27c4-465e-8fd2-e048637df5ff" alt=""><figcaption></figcaption></figure>

**Status Options:**

* **Verified** – Customers are approved and can access organization-related benefits and services.
* **Rejected** – Customer is not approved and cannot access organization-related benefits.
* **Not Verified** – Customer is pending verification and approval by the admin.

<figure><img src="https://598608028-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtZONQkdJdM-241mjfe%2Fuploads%2F1uRhqEpAvgXKgiIsBUnO%2Fimage.png?alt=media&#x26;token=d7ddecea-d8e7-42ce-89e4-7f8a79a74337" alt=""><figcaption></figcaption></figure>


---

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