# Track ride

**Rides can be tracked only for bookings with the status In Transit.**

{% tabs %}
{% tab title="First step" %}
\
1\. **Click on In-Transit Booking**

<figure><img src="/files/La5GywxgXsl9w9yMoYH7" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Second Tab" %}
2\. **Click on the track Ride**

<figure><img src="/files/meAihQULK6D87zVXSkPL" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

### &#x20; <img src="/files/7yksGjgFZsmxc3cATERM" alt="" data-size="line"> **Contact Support**

Customers can reach out to the admin department's support team for any issues or inquiries.

Click on **"Customer Support"** and select the relevant option for the vehicle breakdown

###

### <img src="/files/1ix9YwY8XQx5FZ21F9tR" alt="" data-size="line"> **Vehicle Breakdown**

Customers can report the vehicle issue during the booking or ride to the admin or the vehicle management company.

Click on **"Veh.Breakdown"** and select the relevant option for the vehicle breakdown.

{% hint style="info" %}
The admin manages vehicle breakdowns from the admin pane&#x6C;**(ADMIN PANEL>VEHICLE BREAKDOWN>ADD VEHICLE BREAKDOWN)** and must add multiple breakdown reasons, allowing customers to easily select the appropriate option and report it.
{% endhint %}

<figure><img src="/files/fydTnMCC9pND0YiFqoxR" alt=""><figcaption></figcaption></figure>

### &#x20; <img src="/files/Mv1MEOTV3dTwfeRkVRZG" alt="" data-size="line"> **Driver Alert**

Customers can easily report a driver's misconduct or lodge a complaint with the vehicle management company during an ongoing booking.

Click on **"Driver Alert"** and select the relevant option to report.

{% hint style="info" %}
The admin manages driver alerts from the admin panel **(ADMIN PANEL > DRIVER ALERT > ADD DRIVER ALERT)** and must add multiple alert reasons, allowing customers to easily select the appropriate option and report it during the booking.
{% endhint %}

<figure><img src="/files/R4NzHamvw6gEVq89IIzA" alt=""><figcaption><p>Driver Alert</p></figcaption></figure>


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