Track ride

In the 'Track Ride' section, users can track or monitor their vehicle bookings.

Rides can be tracked only for bookings with the status In Transit.

1. Click on In-Transit Booking

Contact Support

Customers can reach out to the admin department's support team for any issues or inquiries.

Click on "Customer Support" and select the relevant option for the vehicle breakdown

Vehicle Breakdown

Customers can report the vehicle issue during the booking or ride to the admin or the vehicle management company.

Click on "Veh.Breakdown" and select the relevant option for the vehicle breakdown.

The admin manages vehicle breakdowns from the admin panel(ADMIN PANEL>VEHICLE BREAKDOWN>ADD VEHICLE BREAKDOWN) and must add multiple breakdown reasons, allowing customers to easily select the appropriate option and report it.

Driver Alert

Customers can easily report a driver's misconduct or lodge a complaint with the vehicle management company during an ongoing booking.

Click on "Driver Alert" and select the relevant option to report.

The admin manages driver alerts from the admin panel (ADMIN PANEL > DRIVER ALERT > ADD DRIVER ALERT) and must add multiple alert reasons, allowing customers to easily select the appropriate option and report it during the booking.

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Last updated 3 months ago

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