# Track ride **Rides can be tracked only for bookings with the status In Transit.** {% tabs %} {% tab title="First step" %} \ 1\. **Click on In-Transit Booking**

{% endtab %} {% tab title="Second Tab" %} 2\. **Click on the track Ride**

{% endtab %} {% endtabs %} ###

**Contact Support** Customers can reach out to the admin department's support team for any issues or inquiries. Click on **"Customer Support"** and select the relevant option for the vehicle breakdown ### ###

**Vehicle Breakdown** Customers can report the vehicle issue during the booking or ride to the admin or the vehicle management company. Click on **"Veh.Breakdown"** and select the relevant option for the vehicle breakdown. {% hint style="info" %} The admin manages vehicle breakdowns from the admin panel**(ADMIN PANEL>VEHICLE BREAKDOWN>ADD VEHICLE BREAKDOWN)** and must add multiple breakdown reasons, allowing customers to easily select the appropriate option and report it. {% endhint %}

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**Driver Alert** Customers can easily report a driver's misconduct or lodge a complaint with the vehicle management company during an ongoing booking. Click on **"Driver Alert"** and select the relevant option to report. {% hint style="info" %} The admin manages driver alerts from the admin panel **(ADMIN PANEL > DRIVER ALERT > ADD DRIVER ALERT)** and must add multiple alert reasons, allowing customers to easily select the appropriate option and report it during the booking. {% endhint %}