# Manage Bookings

## A. **Manage Bookings**

**o**  The user can take a printout of the bookings

**o**   Apply search and multi-search

**o**  Add new booking with **(+) icon.**

**o**   Apply delete and multi-delete.

**o The user** can view different payment and booking statuses based on the action taken for each.

**o The** Admin can see the booking type, like Single or Round.

<figure><img src="/files/5M0i0MMbhROmnM8ArwfM" alt=""><figcaption></figcaption></figure>

## **B. Action -** <img src="/files/TsMQG8awMxpGpcDSkdb8" alt="" data-size="line"> **Setting**

<figure><img src="/files/8ObhrenCh8LO7jcCY4LN" alt=""><figcaption></figcaption></figure>

### Assign Driver

The admin user can easily assign a driver from here by selecting the driver's name. They can also view detailed vehicle information.

<figure><img src="/files/pClYRXDQV2XfysWte11h" alt=""><figcaption></figcaption></figure>

### Edit Booking <img src="/files/52W6Z0JFOR3GTKcyXzoJ" alt="" data-size="line">

The user can edit booking details from here.

<figure><img src="/files/lqaKnVsgCieSH9keusvl" alt=""><figcaption></figcaption></figure>

### **Cancel Booking**  <img src="/files/KVY4d7lhAAf5xPR9e5NA" alt="" data-size="line">

To cancel a booking, follow steps below.

**Step - 1**

First user is required to add reasons for booking cancellation from setting - reason for cancellation to cancel booking.

<figure><img src="/files/a5VHGnXauF17Q0y23hJB" alt=""><figcaption></figcaption></figure>

**Step - 2**

After completing the first step, admin can now view all the added reasons and effortlessly cancel their bookings.

<figure><img src="/files/p2RXxJb1idKteDWDL24V" alt=""><figcaption></figcaption></figure>

### **Delete Booking**  <img src="/files/EwWhQ4JB39wClLKNDb7q" alt="" data-size="line">

Admin can easily delete the booking from this action icon.

<figure><img src="/files/s45Fx3azbs5so1XyXs42" alt=""><figcaption></figcaption></figure>

### **Generate Invoice** <img src="/files/2YD7c6vW7SlDKj1alvpU" alt="" data-size="line">

Before adding details, the user is required to set some criteria from the settings module.

The image below guides the user to generate an invoice for a particular booking.

{% hint style="warning" %}
Once the invoice is generated by the admin, the customer will receive an email with the created invoice
{% endhint %}

**Image 1.**

<figure><img src="/files/unuhS5oyJkYXF34hLBeC" alt=""><figcaption></figcaption></figure>

### <mark style="background-color:green;">Notes</mark>

o   **Km (mileage)** - Displayed value (Km) guides the admin to decide the rate of ride; however, here, **10 km** can be modified by the admin while generating the invoice.

,o   **Waiting time (in minutes)** - Add waiting time (5 min here), and charges for an extra **5 min** would be added to the total amount.

o   **Tax charges** - Set tax charges from **Setting Module -> General Settings ( as displayed below in image 2)** because it cannot be modified by the admin directly from here.

o   **Amount** - Displayed amount (₹500) is the default amount, which is calculated on the basis of the data inserted in **Setting Module -> General Settings;** however, it can be changed by the admin directly from here if required.

**Image 2.**

User is required to set base or default charges according to the vehicle type, km & day type. Additionally, waiting charges are to be set per minute.

<figure><img src="/files/U8zI8fwmODzBk56kd8IV" alt=""><figcaption></figcaption></figure>

## Driver Availability

Driver availability is a feature that allows the admin to know whether a driver is free before assigning a booking. Once the driver updates their availability in the app, the admin can see it as online or offline. However, the admin can still assign the driver to a booking if needed.

### Image -1

Admin panel

<figure><img src="/files/PqrSXlkIvflmjBrGxxKx" alt=""><figcaption></figcaption></figure>

### Image -2

Mobile app

<figure><img src="/files/70PCAo0JOuALIBU3YjcV" alt=""><figcaption></figcaption></figure>

## How to calculate the booking price???

### Please watch the video to learn how the booking amount is calculated.

{% embed url="<https://drive.google.com/file/d/196HrBkzsULh1TYBCRTlOr-8vz7BFKLtm/view?usp=drive_link>" %}

## Let's understand with the explanation below!!!

In the fare settings, the admin has configured the pricing for the **sedan vehicle type** as follows:

* **Base Price:** ₹503 for the first **10 km**
* **Standard Fare:** ₹20 per km for any additional distance
* **Waiting Time Charge:** ₹2 per minute

### Example Fare Calculation for a 20 km Trip (Weekday, Sedan Vehicle Type)

<table><thead><tr><th>Particular</th><th width="267.0909423828125">Calculation</th><th>Amount </th></tr></thead><tbody><tr><td>Initial 10 KM</td><td>Base Fare</td><td>₹503</td></tr><tr><td>Remaining 10 km</td><td>10 km × ₹20 (Standard Fare per km)</td><td>₹200</td></tr><tr><td>Waiting Tim</td><td>2 min × ₹2 per min</td><td>₹4</td></tr><tr><td>Subtotal</td><td></td><td>₹707</td></tr><tr><td>Service Tax (12%)</td><td>₹707× 12%</td><td>₹84.84</td></tr><tr><td><strong>Total Booking Price</strong></td><td></td><td><strong>₹791.84</strong></td></tr></tbody></table>

### Complete Journey

After generating the invoice, the admin can see two options, i.e, complete journey and receipt for completed journey.

<div><figure><img src="/files/k8oo3YEmLSdUUn2ZMr6x" alt=""><figcaption></figcaption></figure> <figure><img src="/files/d2G32G5ENVb5Avs1uXc9" alt=""><figcaption><p>Complete Journey</p></figcaption></figure></div>

### Receipt&#x20;

Admin can generate a receipt for the booking once the ride is finished successfully.

<div><figure><img src="/files/sRUdjHMsxjk8gAb7mdvr" alt=""><figcaption></figcaption></figure> <figure><img src="/files/ZoJNUdWdKGyKAkl2RSoy" alt=""><figcaption><p>Receipt</p></figcaption></figure></div>

### Make payment

Once the invoice is generated, End (user can make payment for the ride.

<figure><img src="/files/Xx6TfpyVdg7nnDkg4eMV" alt=""><figcaption></figcaption></figure>

## Booking Status and Payment Status:

* &#x20;**Pending:** The booking has been created, but a driver has not been assigned yet.
* **Upcoming:** The booking has been created, and a driver has been assigned.
* **Ongoing:** The booking has been created, a driver is assigned, and the invoice has been generated (regardless of whether the payment is completed, an Advance payment from the customer, or not).
* **Completed:** The journey has been completed following the booking.

| Details                                                                                                                          | Payment status | Booking status |
| -------------------------------------------------------------------------------------------------------------------------------- | -------------- | -------------- |
| When a booking is created from the admin panel and a driver is assigned.                                                         | Pending        | Upcoming       |
| When a booking is created from the frontend and a driver is assigned.                                                            | Pending        | Upcoming       |
| When a booking is created by a customer from the frontend and no driver is assigned yet.                                         | Pending        | Pending        |
| When a booking is created by a customer from the frontend using the payment method (cash/Stripe).                                | Paid           | Pending        |
| When an invoice is generated for a booking with pending payment.                                                                 | Pending        | Ongoing        |
| When a booking is created from the admin or frontend, the ride is completed, but the payment is still pending from the customer. | Pending        | Completed      |
| When a booking is created from the admin or frontend, and both the payment and ride are completed.                               | Paid           | Completed      |

## **Travel Allowance - Manage Booking**&#x20;

Admin can add a new travel allowance request for the particular booking from the admin panel.

<figure><img src="/files/mKL0SAPR1hpIUe4XDyld" alt=""><figcaption></figcaption></figure>

**Add Travel Allowance**

* Enter Price – Add the applicable amount (e.g., 200, 500, etc.)
* Select Travel Allowance Type – from predefined options

<figure><img src="/files/ASO9WGU17QJfqZTkOnx4" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/M7WjJJTajxcMMFewTv5N" alt=""><figcaption></figcaption></figure>

**Travel allowance requests are submitted successfully by the admin!!**

**Travel Allowance History & Approval**

After adding, the travel allowance request is shown in the Travel Allowance History, where it needs to be approved.

*<mark style="color:blue;">**Let’s move to the Travel Allowance Module to understand the journey.**</mark>*

**Click on the link to continue with the travel allowance process.**\
[Link To Travel Allowance Module](https://fleetdocs.hyvikk.space/explore-features/travel-allowance)


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